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ABA Benchmarking
Part 3: Tailored financial report

The third part of the benchmarking service includes Part 2 (see previous), but takes it a step further by providing a detailed analaysis and recommendations of what to do to realise the profit opportunities and close any operational gaps in your business.

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Part 2: Benchmarking report
The second part of the benchmarking service provides a comparison of your business financial data, with that of the aggregate data for the book shops sector from the FMRC Benchmarking database. To enable a useful comparison against the benchmark data, booksellers are requested to enter approximately 40 cells of business and financial data provide into a spreadsheet. The data is commonly available from the balance sheet and the profit and loss statement. The data includes: number of business owners; shop trading hours and space; number of employees; income; overheads; assets and liabilities.
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Part 1: Converting browsers into buyers

The first part is the provision of three Converting browsers into buyers templates to track the rate of conversion of shop browsers into customers. This part is free, but it requires bookseller’s commitment to implement and maintain a data collection process over a period of time.

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